4 Ways To Turn An Upset Customer Into A Delighted Client
November 26, 2013
Despite the many ways businesses work to prevent them, an occasional call from an upset customer is unavoidable. What triggers a caller’s frustration may not always be in your control, but resolving the call and providing an excellent customer experience follow-up is—always.
Callcap and Google DoubleClick Partner for Offline Conversion Tracking
November 12, 2013
Who does Google turn to when they’re looking for a partner in integrating DoubleClick Search with call tracking? We’re pleased to say that the answer is Callcap!