About us
CallCap, Inc. is the preeminent call capture and reporting service in North America utilizing proprietary technology and business methods which are designed, developed, and managed in-house.
The CallCap™ Call Capture Service is brought to the marketplace through a combination of direct sales, resellers and business partnerships.
Beyond providing the CallCap™ Call Capture Service, we have designed and developed a number of unique services tailored for specific vertical markets. These services are provided to the public directly and through a network of resellers and business partnerships.
CallCap, Inc. is a privately held company.
History
Prior to 1999, call measurement was simply a phone number provided by the telephone company. The telephone company provided a total number of calls and minute usage for that phone number on their monthly invoice.
In 1999, call measurement companies entered the picture by providing a more detailed report including date and time of call and caller ID phone number of caller …for the previous month.
CallCap™ was founded in 2001 as the first call measurement company to provide real-time complete caller data while including a recording of the phone call.
In 2004, CallCap™ paved the way for call evaluation services with its ListenCenter™ technology, and, in 2006, established Callsurance™ as the only real-time call evaluation service offered by a call measurement company.