CallCap™ shows you Indisputable Results
CallCap™ is an advanced call tracking and monitoring system which allows you to see which marketing avenues are most effective, helping to optimize your crucial marketing budget. Email alerts and graphic analysis help you stay on top of every aspect of incoming sales streams. Our call recordings can help you monitor employee effectiveness and work as a training tool for developed growth. With CallSurance™, we can help identify and recapture lost sales opportunities, helping you to generate more sales (aka revenue).
If you talk to any CallCap™ customers, they will tell you that what sets CallCap™ apart from its competition is its customer service. What they are really saying is that CallCap™ does more than just provide you with a way to track and manage your prospects. We often take time to help each of our clients streamline their sales process or their phone etiquette. CallCap is happy to review your Call Detail Reports, listen with you to recordings of your calls, or simply share with you our unique experiences helping businesses across the country.
CallCap™ features give you the advantage
- Call Tracking and Measurement
- Obtain real time data for all of your incoming calls from each of your ad campaigns.
- CallSurance Call Disposition Management
- We monitor, in near real-time, your success rate and help you save sales that may have slipped through the cracks.
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- Call Detail Records
- View dialed number, Time stamp, Caller ID, Caller name, address, city, state and zip.
- Graphical Analysis
- View detailed graphs of all of your call results.
- Call Recording and Archiving
- Stores all of your incoming calls as MP3 files on your user interface. Access specific calls at any time.
- Ad Tracking and R.O.I.
- See which advertising avenues are generating positive results to help implement a marketing strategy.
- Export Tool
- Send call records and results to others by way of Excel, Word or .CSV files
- Automated Email Reporting
- Have reports automatically generated and sent to as many recipients as desired.
- Employee Effectiveness / Report Cards
- Get employee results, good or bad, make sure they’re doing the right things and use the info to train, adjust or reward.
- Geo and Zip Routed Numbers
- Have calls routed based on the customers geographical location.
- Existing Number Portability
- Keep your current phone numbers and use them on our tracking system.
- Telemarketer Blocking
- Keep any unwanted phone number from calling.
- 10-Digit Marketing
- Obtain disconnected phone numbers of competitors for use in growing your business.