Finally it's here! Callcap is happy to finally release the AnswerCenter client to all our customers. For the first time ever you will have a tool to accurately track all your prospect calls from the beginning of the call to the end of the sales process. Use the AnswerCenter to set Positive, Negative, or Neutral result codes on each and every call. Once you have classified your calls, use the Graphical Analysis tool to determine things like:

• Close/Lost Sale Ratio per Agent
• Lost business per Hours of Operation
• Actual Closed Business per Advertisement Campaign
• Actual Lost Business per Advertisement Campaign
• And Much, Much more...

Use this information to better train staff or to streamline the sales operation and insure that each and every prospect is met with the best opportunity to close the business.

Note: This service is now superceded by our hosted call monitoring service Callsurance