Callcap phone numbers aren’t like simple numbers from the phone company. You need professional phone numbers with professional features and options. Here’s what we provide.
Call whispers are recorded lead source announcements that play only to your employees when they answer a call. With a quick recording, your employees will know what caused a customer to call. This could be the name of a specific ad, your website, or even a current special offer. By knowing where the call came from and why the caller is calling, your employees can personalize their conversations and focus the discussion.
If regulations in your state require notification of a call being recorded for quality assurance purposes, we can take the burden off of you and your employees by playing a prerecorded disclaimer. You can even customize a recording to meet this requirement as well as greet your callers in a pleasant and company-specific manner. We’ll work with you to use your own recorded message or we can get your message recorded by professional voice talent.